Terms and Conditions for MSR-Luxury.com

Introduction

Welcome to MSR-Luxury.com, operated by Maison Saint-Remy. These Terms and Conditions govern your use of our website and services. By accessing or using MSR-Luxury.com, you agree to comply with and be bound by these terms.

Contact Information

For any inquiries, you may reach us at:

Order Processing and Delivery

  • Processing Time: Orders may take up to 7 business days to process.
  • Delivery Time: Once processed, orders are delivered within 3 business days, subject to courier availability and shipping location.

Acceptance of Orders

We reserve the right to accept, decline, or cancel any order for any reason, including product availability, errors in product details, or suspected fraud.

Pricing and Payment

  • All prices are displayed in PHP unless stated otherwise.
  • Payments must be made in full at the time of purchase.

Returns and Refunds

  • Eligibility: Returns are accepted for defective or damaged items within 7 days of delivery.
  • Process: Contact us to initiate a return. The item must be unused and in its original packaging.
  • Refunds will be processed after the return is approved and may take up to 14 days.

Product Information

We strive for accuracy in product descriptions and images. However, variations in color, size, and details may occur. Such variations do not constitute defects.

Shipping Policy

  • We ship nationwide within the Philippines.
  • Maison Saint-Remy is not liable for delays caused by the courier service or unforeseen events.

Use of Website

  • Users must not engage in illegal activities or misuse the site.
  • Unauthorized use of website content, including copying or redistributing, is prohibited.

Limitation of Liability

Maison Saint-Remy is not responsible for:

  • Delayed deliveries caused by third-party couriers.
  • Losses arising from misuse of the website or services.

Privacy Policy

Your personal data is handled per our Privacy Policy, ensuring your information is used solely for processing orders and improving services.

Modifications

Maison Saint-Remy reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting on this page.

Governing Law

These terms are governed by and construed in accordance with the laws of the Philippines.


By continuing to use MSR-Luxury.com, you agree to these terms. Thank you for choosing MSR Luxury!

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